Privacy Policy
Effective Date: July 24, 2026
At DR RK Thakur, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our website and appointment booking system.
1. Information We Collect
When you use our website to book an appointment or contact us, we may collect the following information:
- Personal Identification Information: Full name, phone number, and email address.
- Medical Information: Preferred department/specialty, preferred appointment dates, and brief medical history or queries provided in the message box.
- Technical Data: IP address, browser type, and standard website analytics to help us improve user experience.
2. How We Use Your Information
We strictly use your information to provide and improve our healthcare services. Your data is used to:
- Process and confirm your appointment requests.
- Allow our medical coordinators to contact you via phone or email regarding your consultation.
- Assign you to the appropriate specialist or department based on your submitted symptoms/history.
- Improve our website functionality and customer service.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal or medical data to third parties. Your information is only shared under the following circumstances:
- Internal Medical Staff: With our doctors, nurses, and medical coordinators necessary to facilitate your care.
- Service Providers: With trusted third-party platforms (such as secure form submission handlers) solely for the purpose of routing your request to our team.
- Legal Requirements: If required by law, court order, or government regulation, we may disclose your information to relevant authorities.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data from our systems.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our Corporate Office:
- Phone: +91 85440 85500
- Address: Opposite Hotel Rudra, Nagar Palika Rd, Sadhnapuri, Sadhapur, Chapra, Bihar 841301